Susan Went

Susan is Director of Improvement for Eastern Academic Health Science Network and member of the national Patient Safety Programme Board. She is a Health Foundation Improvement Fellow and a freelance improvement consultant, with experience of designing and leading complex improvement programmes at national, regional and local level.  A background as an NHS clinician, service manager and executive director plus posts in Department of Health, the Medical Royal Colleges, and as Director of Evidence and Improvement at Healthcare Improvement Scotland, means Susan brings improvement expertise and extensive strategic and operational experience.